Made more modifications to the website! You guys should be able to easily find everything you need now. I’m really sorry about that! Things have been hectic. Let me know if there are any more problems and I’ll get right on it. :)
We’re terribly sorry about making you wait so long to have your question answered! We literally just started receiving notifications that there were questions in our inbox tonight.
As far as the explanation between Standard Ticketing and VIP ticketing goes, we can go ahead and include a little blurb about that in the Ticketing section of our site now that you’re mentioning it. However, if you click the Buy A Ticket button, it’ll re-route you to the page where you can choose between those two ticketing types. Right beneath each ticket option is a MORE INFO link in blue, and if you click on that, it’ll give you a brief description of what each ticket option comes with. It’s probably easy to miss, since the text is a bit small despite being in all caps, so we’ll go ahead and just shove it in the related section of the FAQ so there’s no more confusion.
I hope that covers most of your question, and if you do have any more questions at all do let us know! We’ll try to just manual check things more often, since it seems site notifications are being a little unreliable.
If you’re not sure of your costume we encourage you to submit a picture reference! It can be drawn or a photo of you in your cosplay already.
No worries! And to let you know we did get your first question and answered it. I’ll just re-paste it here for you just in case you can’t find it: “ It really depends on the whole costume! If you’re worried, submit a link or picture and we’ll let you know. :) “
It really depends on the whole costume! If you’re worried, submit a link or picture and we’ll let you know. :)
No, you’re totally right.
We had to completely revamp the website extremely last-minute, so this sort of thing wasn’t an issue on the original layout of the site. Thank you very much for pulling it to our attention, I’ll make some changes tonight.
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